Our Terms & Conditions

Welcome to Sattvik Traders. By accessing and using our website (https://www.sattviktraders.com/ ), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.

  • The information you provide while placing orders is accurate and complete.

  • You will use the website only for lawful purposes.

We reserve the right to refuse service or cancel orders if we suspect misuse of our website.

2. Products and Availability

Sattvik Traders provides fresh vegetables and related products through our online platform.

  • All products are subject to availability.

  • Since vegetables are natural products, size, color, and weight may slightly vary.

  • We make every effort to ensure the freshness and quality of our products.

If a product is unavailable after you place an order, we may contact you to offer a replacement or process a refund.

3. Pricing and Payment

  • All prices listed on the website are subject to change without prior notice.

  • Payments must be completed through the available payment methods on the website.

  • We reserve the right to cancel orders in case of pricing errors or payment issues.

4. Order Confirmation

After placing an order, you will receive a confirmation message or email. This confirmation does not guarantee availability of all items. Our team will process the order and inform you if any changes are required.

5. Delivery

  • We aim to deliver fresh vegetables within the estimated delivery time.

  • Delivery time may vary depending on location, weather conditions, or unforeseen circumstances.

  • Customers must provide a correct delivery address and contact number.

If the customer is unavailable at the time of delivery, the order may be rescheduled or cancelled.

6. Cancellation Policy

Orders can be cancelled before they are processed or dispatched. Once the order is prepared for delivery, cancellation may not be possible.

For cancellation requests, please contact us as soon as possible.

7. Returns and Refunds

Due to the perishable nature of fresh vegetables:

  • Returns are generally not accepted once the order is delivered.

  • If you receive damaged, spoiled, or incorrect items, please contact us within 24 hours of delivery.

  • After verification, we may offer a replacement or refund where applicable.

8. Intellectual Property

All content on this website including text, images, logos, and graphics is the property of Sattvik Traders and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

Sattvik Traders will not be held liable for any indirect or incidental damages arising from the use of our website or products.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Sattvik Traders
Website: https://www.sattviktraders.com/
Email: sattviktrader1@gmail.com