Shipping & Delivery Policy

Thank you for shopping with Sattvik Traders. We are committed to delivering fresh and high-quality vegetables to your doorstep in a timely and reliable manner. Please read our shipping and delivery policy below.

1. Delivery Areas

Currently, Sattvik Traders provides delivery services within selected locations. Delivery availability may vary depending on your area.

Customers can check delivery availability by entering their address or contacting our support team before placing an order.

2. Delivery Time

We aim to deliver all orders as quickly as possible while ensuring the freshness of our products.

  • Orders are usually delivered within same day or next day, depending on the order time and location.

  • Delivery timings may vary due to traffic, weather conditions, or high demand.

  • Our delivery team will contact you before or during delivery if needed.

3. Order Processing Time

  • Orders are processed after successful confirmation of payment or order placement.

  • Orders placed after our daily cut-off time may be processed on the next business day.

4. Delivery Charges

Delivery charges may vary depending on:

  • Order value

  • Delivery location

  • Ongoing offers or promotions

Any applicable delivery charges will be clearly displayed during checkout before payment.

5. Delivery Instructions

To ensure smooth delivery, customers are requested to:

  • Provide a complete and accurate delivery address.

  • Provide a valid contact number.

  • Be available at the delivery location during the scheduled delivery time.

If the customer is unavailable at the time of delivery, the order may be rescheduled or cancelled.

6. Delayed Delivery

While we always try to deliver on time, delays may occur due to:

  • Weather conditions

  • Traffic issues

  • High order volume

  • Unexpected operational issues

In such cases, we will try to inform you and deliver the order as soon as possible.

7. Damaged or Missing Items

If you receive:

  • Damaged vegetables

  • Incorrect items

  • Missing items

Please contact us within 24 hours of delivery with your order details. Our team will review the issue and provide a suitable resolution such as replacement or refund.

8. Contact Us

If you have any questions regarding our Shipping & Delivery Policy, please contact us:

Sattvik Traders
Website: https://www.sattviktraders.com/
Email: sattviktrader1@gmail.com